Privacy policy

This English version is provided for information purposes only. In the event of any discrepancy, the Spanish version shall prevail.

THE OWNER is committed to protecting the privacy of users who access this website and/or any of its services. Use of the website and/or any of the services offered by THE OWNER implies the user's acceptance of the provisions of this Privacy Policy and that their personal data will be processed as set out herein. Please note that although our website may contain links to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organisations to which the website redirects. THE OWNER does not control the content of third-party websites and accepts no responsibility for their content or privacy policies.

Basic information on data processing (Regulation (EU) 2016/679 and Spanish Organic Law 3/2018)

  • Data controller: THE OWNER. Our details are set out in the legal notice of this website.
  • Purpose of processing: To provide and manage our products and/or services.
  • Legal basis: Consent obtained from the data subject. Performance of the service contract.
  • Recipients: Data will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of the processing.
  • Data subjects' rights: Data subjects have the right to access, rectification, restriction of processing, erasure, portability and objection, by sending their request to our address.
  • Data retention period: For as long as the business relationship is maintained or for the years necessary to comply with legal obligations.
  • Complaints: Data subjects may contact the Spanish Data Protection Agency (AEPD) to lodge any complaint they consider appropriate.
  • Additional information: You can find additional, detailed information below under “Privacy questions”.

Privacy questions

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide the following information on the processing of your personal data:

Who is the controller of your data?

THE OWNER.
Our details are set out in the legal notice of this website.

For what purpose do we process your personal data?

  • We process the information provided to us in order to provide and invoice our services and products.
  • If you give us your consent, we may also process your data to send you information about our activities, services and products.
  • If you take part in any of our prize draws and/or competitions, we will publish your name, surname(s) and image in the various spaces and media we use, including social networks, in order to promote our activities, services and products.

How long will we keep your data?

The personal data provided will be kept for as long as you use our services or wish to receive information and, if you take part in a promotion, for as long as it is active; thereafter, for the periods established to comply with our legal obligations.

What is the legal basis for processing your data?

The legal basis for processing your data is the consent you give us.

Information sent to us by minors under 14 will be deemed to have been sent with the consent of their legal representatives. If this is not the case, the minor's legal representative must inform us as soon as they become aware of it.

To which recipients will your data be disclosed?

Data will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of the processing.

What are your rights when you provide us with your data?

  • Everyone has the right to obtain confirmation as to whether or not we are processing their personal data.
  • Data subjects have the right to access their personal data and to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep it for the exercise or defence of legal claims.
  • Also, in certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data.
  • Data subjects also have the right to data portability.
  • Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

How can you exercise your rights?

By sending us a written request, together with a copy of an identity document, to our postal or email address, as set out in the legal notice of this website.

How did we obtain your data?

The personal data we process comes from the data subjects themselves. Data subjects guarantee that the personal data provided is true and are responsible for notifying us of any changes to it. Data marked with an asterisk are required in order to provide the requested service.

What data do we process?

The categories of data we may process in providing our services are:

  • Identification data
  • Postal or email addresses
  • Other data requested in our forms

The data is limited, as we only process the data necessary to provide our services and manage our business.

Do we use cookies?

We use cookies while you browse our website with the user's informed consent. Users can set their browser to warn them about the use of cookies and to prevent their use. For more information, please see our cookie policy.

What security measures do we apply?

We apply the security measures set out in Article 32 of the GDPR; we have therefore adopted the security measures necessary to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.

Some of these measures are:

  • Informing staff about data processing policies.
  • Making regular backups.
  • Controlling access to data.
  • Regular testing, assessment and evaluation processes.